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For complex recovery cases or detailed technical questions, please fill out this form
Quick answers to frequently asked questions
Urgent cases typically receive initial response within 15 minutes. Standard recovery consultations are scheduled within 4 hours.
Wallet addresses, transaction hashes, approximate dates, and any available recovery phrases or private key information.
All communications are end-to-end encrypted. We never ask for private keys and follow strict security protocols.
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Providing 24/7 recovery support across all time zones
Our recovery experts can provide personalized assistance once you connect your wallet securely.
Secure connectionNo private keys requiredFree initial consultation